Learn how and when to cancel your Mexico auto policy
When plans change and you need to cancel your Mexico auto insurance, MexicoCovered.com is here to help you through the process. Understanding the difference between policy types and the specific cancellation terms for each can ensure a smooth experience. Here’s what you need to know.
Introduction
Cancelling your Mexico auto insurance policy can be straightforward if you understand the terms and procedures involved. Whether you have an annual, semi-annual, or daily policy, knowing the specific steps to take will help you manage your coverage efficiently.
Difference Between Annual, Semi-Annual, and Daily Policies
At MexicoCovered.com, we offer various policy durations to suit your travel needs:
- Annual Policies: Coverage for a full year, ideal for frequent travellers.
- Semi-Annual Policies: Coverage for six months, suitable for extended stays.
- Daily Policies: Short-term coverage for specific travel dates, perfect for short trips.
Each type of policy has its cancellation terms and conditions, which are important to understand.
Cancelling Annual Policies
Annual policies provide coverage for a year and can be cancelled under specific conditions:
- Cancellation Window: You can cancel an annual policy within 30 days of the effective date for a pro-rated refund.
- Process: Retrieve your policy, click on the “Options” button, then select “void/cancel.” Provide your name and reason for cancellation. Contact customer service if your policy is already in effect.
- Fees and Refunds: A cancellation fee equal to half of the policy fee will be retained. Refunds are processed within 72 hours and issued to the original payment method.
Cancelling Semi-Annual Policies
Semi-annual policies cover a six-month period and have similar cancellation terms to annual policies:
- Cancellation Window: You can cancel a semi-annual policy within 20 days of the effective date for a pro-rated refund.
- Process: Follow the same steps as for annual policies—retrieve, click “options,” then “void/cancel,” and contact customer service if the policy is in effect.
- Fees and Refunds: A cancellation fee will apply, and refunds are processed within 72 hours.
Cancelling Daily Policies
Daily policies are short-term and have stricter cancellation rules:
- Cancellation Conditions: Daily policies cannot be cancelled after the effective date. They must be cancelled before the coverage begins.
- Process: Use our online cancellation form or call customer service with your policy number and reason for cancellation.
- Fees and Refunds: Daily policies are not eligible for refunds once they are in effect.
How Refunds Are Processed
Refunds for cancelled policies are processed promptly and returned to the original method of payment:
- Processing Time: Typically within 72 hours.
- Refund Method: Issued to the credit or debit card used for the original purchase.
- Documentation: Ensure all necessary information is provided during the cancellation request to avoid delays.