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When does Safeco require paper applications
Because California drivers exhibit a wide range of risk characteristics, we may, on occasion, determine that coverage cannot be immediately bound to a particular risk. This will allow us to underwrite the risk thoroughly and be sure that the risk is appropriately rated.
Our entry system will automatically prompt you during new business input when a paper application is required. Continued entry of all accurate and pertinent new business information must be completed. You will be unable to issue the policy and will instead need to print a completed application for our processing.
Do not establish any effective dates or collect any payment from the applicant until Safeco operations department approves the risk. If the risk qualifies, the binding will usually occur within 30 days of receipt of the application, provided that all required documents have been received and all transaction requirements are complete.
To initiate the processing of the paper application, each of the following documents must be included and mailed to us as a complete application packet:
- The printout of the complete paper application signed by the customer
- Photos for all vehicles requesting physical damage coverage (two photos to be taken from opposite corners for each vehicle)
- Driver motor vehicle (MVR) and Comprehensive Loss Underwriting Exchange (CLUE) reports
- Signed exclusion forms (if applicable)
The application packet will be returned, in total, for resubmission if any of the required documents listed above are missing.
A paper application will not be bound until:
- The risk is reviewed and approved by Safeco operations department
- The risk is successfully uploaded
- Funds are received by us
Paper applications may not be faxed or e-mailed. They must be mailed to us at:
Safeco Personal Lines Operations Re: CA Paper Application
P.O. Box 704000
Salt Lake City, UT 84170-4000
Once the paper application packet has been reviewed, an email with appropriate supporting information will be sent advising whether the application is approved or rejected.
Upon approval, the new business must be submitted and issued in our system within 14 days. If it is not submitted within this time frame, the process of submitting the paper application must be restarted. Any changes to the original application will void the approval. The paper application process must then be restarted.
After upload, the policy will be assigned an effective date of 14 days in the future. A bill will be generated the following day and mailed to the customer. Binding will occur as long as payment is received before the effective date of the policy.